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            Enable desktop & application virtualization, identity management, and secure remote access for work from home (WFH) employees

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          • Controller for desktop and application virtualization via shared hosted desktops and VDI

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          • Secure remote users working from any network on any device to protect corporate data

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          • Thin client endPoint devices for Citrix, Microsoft Hyper-V & WVD and VMware

          • zBrows
          • Provide secure browser-based access to virtualized corporate workspace users

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          • Integrated multi-factor authentication (MFA) for secure user verification on any device

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          • Software client for installing on your endpoint devices for connection to zPortal and zGateway

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            Remote patient monitoring platform and devices for clinicians and caregivers to remotely monitor the vital signs of their patients

          • ZettaRPM
          • Universal cloud-based remote patient monitoring platform for healthcare organizations

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          • Monitor, track, and improve patients’ health with remote patient monitoring (RPM) devices

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            Reliable, high-performance SAN appliances with inclusive snapshots, replication, and  automated data tiering software

          • StorTrends 3500i
          • Extreme-performance SAN with Hybrid and All-Flash configurations to handle even the most demanding workloads

          • StorTrends 3400i
          • Highly reliable HDD-based SAN suited for data retention, backups and low-performance environments

          • StorTrends 3202j
          • Expansion shelf configurable as all-HDD, hybrid, or all-flash to seamlessly add capacity to the StorTrends 3500i or StorTrends 3400i

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How to View Desktop Details

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To open Desktop Details dialog, click on Desktop Name in Desktops VMs tab.

Desktop Details dialog provides following details of selected Desktop:

    • Basic Info:
      • Desktop Name: Name of the Desktop
      • DNS Name: DNS Name as gathered from Dedicated Session Provider
      • Assigned Client Name: Device Name or Username assigned to this Desktop
      • Desktop Status: Current Power State of Desktop
      • Connection Status: If connected or not.
      • Pool Name: The name of Desktop Pool to which this Desktop belongs
      • Networks: Network configuration of Desktop as collected from Session Provider
        • IP Address: IP Address


    • Agent Info: For displaying details information regarding zPortal Desktop Agent on selected Desktop
      • Status: Responding or Not Responding
      • Message: Detailed status of Desktop e.g. if Desktop Agent Status is responding then message will be Desktop is Ready and if it’s not responding then relevant message suggesting why the agent is not responding
      • Version: zPortal Tools version
      • Installed On: Date on which zPortal Tools was installed
      • Info Last Updated On: Date and time information when Desktop Information was last updated
      • Desktop Agent Info: Version: Version of zPortal Desktop Agent
      • Eltima Info: Version number of Eltima software installed on Desktop or shown as not installed if not installed
      • SEP Info: Version number of SEP software on Desktop or shown as not installed if not installed
      • Sysprep Info: Status flag of Sysprep, possible values can be
        • Required: Suggesting customization was done on the Desktop during provisioning and is required but not yet run
        • Running: Customization is in progress
        • Completed: Customization is completed
        • Not Required: Customization was not enabled while provisioning and thus customization won’t be run, when Desktop will be powered on
        • Unknown: When selected Desktop is not a provisioned one and is an existing VM from dedicated session provider
    • Hypervisor Tool Info: Displaying information of Hypervisor tools on selected Desktop. E.g. in case of Desktop is coming from VMware then following information can be displayed
      • Version: Some number as 9354
      • Status: As shared by Dedicated Session Provider E.g. Running(Current)


Administrator can use the above details to verify if Desktop is ready for user access.

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