zWAN NMS – OPEN STANDARD NETWORK MONITORING
Collect & Organize Information on Managed Devices
zWAN NMS is AmZetta’s comprehensive network management solution designed to monitor, visualize, and control distributed networks. It provides a centralized SNMP (Simple Network Management Protocol) manager that monitors all SNMP-aware devices in the zWAN product suite. zWAN NMS complements the zWAN SNMP capabilities by aggregating device data and events into a single pane of glass, making network management more accessible without sacrificing technical depth. In practice, zWAN NMS continuously polls devices for performance metrics and listens for asynchronous SNMP traps (alerts) from devices. It seamlessly integrates with zWAN SNMP agents on network devices to gather real-time operational statistics, then presents this information through intuitive dashboards and maps. The result is a unified view of network health and events, enabling IT administrators to detect issues quickly and maintain optimal service levels.
<Click to enlarge>
Key Product Features:
Automated Discovery & Provisioning:
zWAN NMS automatically discovers new zWAN devices via SNMP or ICMP scans across defined IP ranges. Rule-based filters ensure that only specific device models or roles are registered, and discovered devices are instantly added to the inventory with appropriate monitoring templates. Scheduled scans ensure that any newly connected device is automatically detected and configured.
Device Grouping & Access Control:
All SNMP-managed zWAN devices can be organized into logical groups (by region, branch type, or SLA tier) for easier administration. This grouping enables collective operations—such as filtering dashboards or applying configuration templates—and supports role-based access control to restrict visibility and management rights.
Map Visualization:
zWAN NMS leverages SNMP data to display your network topology on live maps. Devices are plotted by location, and custom network maps can depict WAN connections or tunnels with real-time status updates. Custom icons and overlays further enhance the clarity of network conditions, especially in complex deployments.
Centralized Alerting & Notifications:
All SNMP traps and threshold alerts feed into the zWAN NMS dashboard, where active alarms are sorted by severity. When a trap is received (e.g., CPU overload or link failure), the system automatically logs the event, sends notifications via email, SMS, or integrations (Slack, Teams, etc.), and supports advanced escalation rules to ensure prompt response.
Ticketing System Integration:
zWAN NMS seamlessly integrates with external ticketing systems (such as Jira, ServiceNow, or Redmine) via webhooks or APIs. Critical alerts automatically generate support tickets with full device and issue details, and tickets are updated or escalated as needed, ensuring that every event is tracked throughout the resolution process.
SLA Monitoring:
Using continuous SNMP monitoring, zWAN NMS calculates SLA metrics for each site or service. You can define SLA objectives (e.g., 99.9% uptime), and the system tracks actual performance against these targets—excluding scheduled maintenance where applicable—and triggers alerts if thresholds are breached. Detailed graphs and reports help ensure that network reliability meets promised standards.
Reporting & Analytics:
zWAN NMS transforms SNMP telemetry into actionable insights by generating scheduled or on-demand reports in HTML or PDF. Customizable templates allow you to tailor reports for detailed technical reviews or executive summaries. Trend analysis charts assist in capacity planning, enabling you to forecast upgrades or hardware refresh needs based on historical data.
Product Links