Zoom Application Testing

This document provides information on the hardware, software, VDI requirements and the test procedure for testing Zoom application using SnapOS 1.2 build.

Hardware Requirements:

• K1/K3/K5 Thin Client
• USB Web Camera
• USB Headset / 3.5mm Audio Headset

Software Requirements:

• SnapOS 1.2 FW
• Zoom VDI App
• The Zoom VDI can be downloaded from the link:

https://support.zoom.us/hc/en-us/articles/4415057249549-VDI-releases-and-downloads

VDI Requirements:

• VMware VDI (VMware server compatible with VMware Horizon Client 8.1.0)
• Citrix (Citrix server compatible with Citrix Workspace 20.9.0.15)
• RDP (Windows Desktop or Server OS compatible with RDP 7.1, RDP 8, RDP 10
• Zoom VDI application installed in client and server VM hosted in VDI.

Testing Procedure using VMware Horizon client

• Install latest SnapOS 1.2 firmware on K1/K3/K5 device.
• Connect the USB Audio Headset to USB Port or Connect Audio Headset to 3.5mm Jacks
• Connect USB HD camera to the USB
• Launch VMware horizon client from SnapOS UI.
• Provide the VMware connection server details and add it.
• Provide the login credentials of the user that are assigned with desktop pools.
• Launch the VM. (Client/server installed with zoom VDI)
• If required enable connected USB devices option that will automatically connect devices when start or reboot . (This is optional as user can enable it later)
• Launch Zoom VDI Application
• Join the conference meeting by enabling Audio and Video option with multiple participants.
  • The participants locations should be as below in the “Participated Locations” section

Testing Procedure using Citrix client

• Install latest SnapOS 1.2 firmware on K1/K3/K5 device.
• Connect the USB Audio Headset to USB Port or Connect Audio Headset to 3.5mm Jacks
• Connect USB HD camera to the USB port.
• From SnapOS install the Citrix certificate through Citrix certificate installer option under applications or push this certificate from SCM after managing the TC.
• Launch Citrix workspace and accept the EULA from SnapOS UI.
• Add account by providing the Citrix server details.
• Provide the login credentials of the user that are assigned with desktop pools.
• Launch the VM. (Client/server installed with zoom VDI)
• Launch Zoom VDI Application
• Join the conference meeting by enabling Audio and Video option with multiple participants.
  • The participants locations should be as below in the “Participated Locations” section

Testing Procedure using RDP Remmina client

• Install latest SnapOS 1.2 firmware on K1/K3/K5 device.
• Connect the USB Audio Headset to USB Port or Connect Audio Headset to 3.5mm Jacks
• Connect USB HD camera to the USB port.
• Launch RDP client from SnapOS UI.
• Create a RDP profile by providing the server IP and login credentials
• Now go to advanced tab in RDP profile and perform below operations.
  • Navigate to Audio Output mode and choose Local
  • Navigate to Redirect local microphone and set as 1
  • Get USB Webcam VID:PID and add in USB device redirection field.
    • For SnapOS 1.2.363 or above, in the zTC go to Start -> Preferences and open USB List application. Get the VID:PID of USB Webcam.
    • For other version of SnapOS, connect the webcam to a Linux machine and use lsusb to get the VID:PID of USB webcam
  • Launch the VM by doing save and connect. (Client installed with zoom VDI/ zoom application)
  • Launch Zoom VDI Application
  • Join the conference meeting by enabling Audio and Video option with multiple participants.
    • The participants locations should be as below in the “Participated Locations” section

Note: In order to redirect USB devices from a given machine, certain group policy must be enabled and disabled, hence ensure group policy settings are done at the client system. Refer to “USB Webcam redirection to Microsoft Remote Session

Participated Locations:

Test scenarios using LAN:

Scenario 1: LOCAL: Test zoom call within local office network with as many as participants possible

Scenario 2: LONG DISTANCE: Test zoom call with participants within the local office network + at least one participant at a remote location (preferably from different state within same country).

Scenario 3: International/Geo location (India and USA): Test zoom call with participants between India and USA

Test scenarios using Wireless Network using WiFi:

Scenario 1: LOCAL: Test zoom call within local office network with as many as participants possible

Scenario 2: LONG DISTANCE: Test zoom call with participants within the local office network + at least one participant at a remote location (preferably from different state within same country).

Scenario 3: International/Geo location (India and USA): Test zoom call with participants between India and USA

Expected Results:

• Video: Video should be smooth, there should be no sign of jerky motion when below features are used during the zoom call.
• Audio: Voice should be clear and crisp when below features are used during the zoom call.
• Note: Since the audio/video quality can be judgmental, compare with Zoom Audio/Video performance with a desktop/laptop from the same network and with the same users

Features used during zoom call:

1. Chat
2. Voice call with chat
3. Video call with Screen sharing
4. Voice call with Screen sharing
5. Video call with White board sharing
6. Voice call with White board sharing
7. Video call with recording
8. Voice call with recording
9. Files Sharing
10. Background Effects
11. Voice call operations with YouTube video (Dual Monitor)
12. Voice call operations with offline video (multi monitor)
13. Voice call with offline work (Accessing word, browsing and document activities) Dual Monitor