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zWAN
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- Firewall & Layer 7 Application Filtering
- VPN Site-to-Site Tunnel Setup & Connectivity (z40 to Cloud vGR)
- Intrusion Prevention System (IPS) / Intrusion Detection System (IDS) Testing
- DNS Filtering
- DDoS Protection & Logging
- MAC Address Filtering & Geo-fencing
- Application Control & Protocol Blocking
- Authentication & Access Control (zID)
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- WAN Link Failover & Load Balancing (ACI Mode)
- Dynamic Path Selection & Application-Aware Routing
- SaaS & Internet Breakout Validation
- QoS for Microsoft Teams (Datacenter vGR + Branch z40)
- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
- IP Routing & Static Route Steering (z40 Branch)
- VLAN & Layer-2 Bridging
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- IPsec Tunnel not Establishing
- SSL-VPN Tunnel not Establishing
- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
- NetBalancer gateways displaying Faulty/Inactive
- Packet Drop Issues
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zTC
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- Citrix HDX + USB Headset (Call-Center Baseline)
- OS/Firmware Update & Rollback
- Power Management and Session State
- Wi-Fi Roaming & Link Change Mid-Session
- Kiosk / Assigned-Access Auto-Launch
- Barcode Scanner (HID) with Line-of-Business App
- Printing to Local USB & Network Printers
- USB Device Management – Block Storage
- Multi-Monitor & 4K Performance
- Microsoft AVD/RDP + Teams Optimized Video
- VMware Horizon + Smart Card / CAC Login
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StorTrends
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zAccess
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zGuardian
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Quick Overview
The Topology page in zWAN provides an interactive map-based visualization of all Edge Controllers (CPEs) managed by the Director. It allows administrators to monitor tunnel connectivity (IPSec/SSL), view device performance in real time, execute quick device actions, and manage onboarding. The central Director (Hub/Data Center) is shown connecting to branch Edge Controllers, offering a high-level view of the network’s operational structure and health.
How to Use This Feature in the UI
- Navigate to the Topology page in the Director UI.
- The map will render a central Hub and connected Branch Devices based on tunnel status and location metadata.
- Use available features by interacting with device nodes or UI panels:
- Hover over a device to open the visual panel on the left with live performance metrics (WAN, LAN, IPSec/SSL).
- Click icons around each device for quick actions like editing, rebooting, or dashboard access.
- Access settings and notifications from the top-right UI bar.
Concepts & Use Cases
- Real-Time Network Topology: Visualize how Edge Controllers connect through encrypted tunnels to the Director and identify geographic deployment patterns.
- Device Health Monitoring: Check IPSec/SSL tunnel status and performance telemetry to identify anomalies or outages.
- Operational Efficiency: Execute high-frequency actions like reboot or interface edits directly from the topology view.
- User-Centric Visualization: Offer administrators an intuitive, map-driven experience for accessing device-level diagnostics and events.
Troubleshooting & FAQs
- Why isn’t a device appearing on the topology map?
Ensure the device is onboarded and has valid location metadata. Devices without tunnel status or coordinates may not be displayed. - How do I add a new device from this page?
Use the Add Location option, which redirects to the onboarding interface. - What does a tunnel-down status mean?
The Edge Controller is unreachable over the IPSec or SSL tunnel. Check connectivity, authentication, and firewall settings. - Can I change map zoom or layout?
Map behavior depends on UI settings in the account panel. Adjust visualization preferences from there.
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