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zWAN
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- Firewall & Layer 7 Application Filtering
- VPN Site-to-Site Tunnel Setup & Connectivity (z40 to Cloud vGR)
- Intrusion Prevention System (IPS) / Intrusion Detection System (IDS) Testing
- DNS Filtering
- DDoS Protection & Logging
- MAC Address Filtering & Geo-fencing
- Application Control & Protocol Blocking
- Authentication & Access Control (zID)
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- WAN Link Failover & Load Balancing (ACI Mode)
- Dynamic Path Selection & Application-Aware Routing
- SaaS & Internet Breakout Validation
- QoS for Microsoft Teams (Datacenter vGR + Branch z40)
- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
- IP Routing & Static Route Steering (z40 Branch)
- VLAN & Layer-2 Bridging
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- IPsec Tunnel not Establishing
- SSL-VPN Tunnel not Establishing
- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
- NetBalancer gateways displaying Faulty/Inactive
- Packet Drop Issues
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zTC
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- Citrix HDX + USB Headset (Call-Center Baseline)
- OS/Firmware Update & Rollback
- Power Management and Session State
- Wi-Fi Roaming & Link Change Mid-Session
- Kiosk / Assigned-Access Auto-Launch
- Barcode Scanner (HID) with Line-of-Business App
- Printing to Local USB & Network Printers
- USB Device Management – Block Storage
- Multi-Monitor & 4K Performance
- Microsoft AVD/RDP + Teams Optimized Video
- VMware Horizon + Smart Card / CAC Login
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StorTrends
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zAccess
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zGuardian
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| Status | LED Pattern | Remarks |
|---|---|---|
| Booting in Process | Blinking Green and Blue | 3 Blinks followed by continuous blinks during boot process |
| Boot Failed | Red Solid On | Booting failed in UBOOT or Initrd |
| Provision to Director Pending | Blinking Green | Provision z25 in zWAN Director |
| z25 Provisioned | Green Solid On | |
| Reconnecting to Director | Blinking Blue | Management Tunnel Down |
| Connected to Director | Blue Off | |
| Boot to Recovery | Blinking Red | Booting to Recovery – 3 Blinks followed by one of the following two states |
| Factory Reset | Blinking Red and Blue | Booted to Recovery – performing factory reset operation |
| Fimrware Update | Blinking Red and Green | Booted to Recovery – performing patch update/recovery to last good image |
| WAN00 UP | WAN00 LED On | |
| WAN00 DOWN | WAN00 LED Off | |
| WAN01 UP | WAN01 LED On | |
| WAN01 DOWN | WAN01 LED Off | |
| LAN00 UP | LAN00 LED On | |
| LAN00 DOWN | LAN00 LED Off | |
| LAN01 UP | LAN01 LED On | |
| LAN01 DOWN | LAN01 LED Off | |
| LAN02 UP | LAN02 LED On | |
| LAN02 DOWN | LAN02 LED Off | |
| LAN03 UP | LAN03 LED On | |
| LAN03 DOWN | LAN03 LED Off | |
| LTE0 UP | LTE0 LED ON | |
| LTE0 DOWN | LTE0 LED Blink | |
| LTE0 SIM_MISSING | LTE0 LED Off | |
| LTE1 UP | LTE1 LED ON | |
| LTE1 DOWN | LTE1 LED Blink | |
| LTE1 SIM_MISSING | LTE1 LED Off | |
| 5G UP | 5G LED ON | |
| 5G DOWN | 5G LED Blink | |
| 5G SIM_MISSING | 5G LED Off | |
| Wifi AP Mode UP | Wifi LED On | |
| Wifi AP Mode DOWN | Wifi LED Off | |
| Geofenced | Red Solid On |
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