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SnapOS
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- Citrix HDX + USB Headset (Call-Center Baseline)
- OS/Firmware Update & Rollback
- Power Management and Session State
- Wi-Fi Roaming & Link Change Mid-Session
- Kiosk / Assigned-Access Auto-Launch
- Barcode Scanner (HID) with Line-of-Business App
- Printing to Local USB & Network Printers
- USB Device Management – Block Storage
- Multi-Monitor & 4K Performance
- Microsoft AVD/RDP + Teams Optimized Video
- VMware Horizon + Smart Card / CAC Login
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zWAN
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- Firewall & Layer 7 Application Filtering
- VPN Site-to-Site Tunnel Setup & Connectivity (z40 to Cloud vGR)
- Intrusion Prevention System (IPS) / Intrusion Detection System (IDS) Testing
- DNS Filtering
- DDoS Protection & Logging
- MAC Address Filtering & Geo-fencing
- Application Control & Protocol Blocking
- Authentication & Access Control (zID)
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- WAN Link Failover & Load Balancing (ACI Mode)
- Dynamic Path Selection & Application-Aware Routing
- SaaS & Internet Breakout Validation
- QoS for Microsoft Teams (Datacenter vGR + Branch z40)
- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
- IP Routing & Static Route Steering (z40 Branch)
- VLAN & Layer-2 Bridging
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- IPsec Tunnel not Establishing
- SSL-VPN Tunnel not Establishing
- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
- NetBalancer gateways displaying Faulty/Inactive
- Packet Drop Issues
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zAccess
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StorTrends
Metrics
Overview
Metrics in zMan Director provides dynamic device information for a selected managed zTC endpoint.
Administrators can use Metrics to review current operational data reported by the device while it is online and communicating through zDM.
Metrics Information
The Metrics section may display live or near-live device information collected from the selected zTC device.
This information can help administrators monitor device behavior and support troubleshooting workflows.
Metrics may include information related to:
- Current device status
- Time-related device data
- System performance indicators
- Device communication state
- Runtime operational values
Data Refresh Behavior
Unlike some device information that is collected during initial registration, metrics are dynamic.
Metrics, status, current time, and time zone information are fetched from the zTC device and updated periodically while the device is online.
Use Cases
Administrators may use Metrics to:
- Review current endpoint activity
- Confirm whether a device is actively communicating
- Support troubleshooting workflows
- Compare live status with event logs or task status
- Validate device behavior after configuration changes
Device Information Tabs
Metrics is part of the device information area for a selected zTC device.
Documented device information tabs include:
- Overview
- Processor
- Software
- Network
- Metrics
Each tab provides a focused view of information collected from the managed endpoint.
Notes
- Metrics availability depends on active device communication through zDM.
- Metrics may update periodically while the zTC is online.
- If metrics appear missing or outdated, verify that the device is online and communicating through zDM.
- Metrics should be reviewed together with device status, Tasks, and Event Logs when troubleshooting device issues.