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Using SnapOS Update on zTC

Summary

Guide to check for, download, and install firmware and software updates on SnapOS devices—manually or via zMAN.

Prerequisites

  • zTC with SnapOS ≥1.3
  • Internet access or local update server URL
  • Administrator privileges

Procedure

  1. Manual Update
    • Start → Applications → SnapOS Update
    • Click “Check for Updates” → select available updates → Install → Reboot if prompted
  2. Update from USB
    • Copy update bundle (*.spk) to USB → insert → SnapOS Update → “Install from USB” → select bundle → Install
  3. Schedule via zMAN
    • In zMAN Console → Groups → SnapOS Update policy → set time window → Deploy

Advanced Configuration

  • Staged Rollout: target a pilot group first → verify stability → expand to all devices.
  • Delta Updates: enable differential updates to reduce bandwidth usage.

Related Features

  • zMAN Integration article for centralized policy
  • Log Configurator for update logs

Troubleshooting

  • Update fails mid-download: switch to a local FTP server or USB bundle.
  • Post-update boot loop: boot via recovery USB and restore previous firmware.

FAQs

How often should I check for updates?
Monthly for security releases; quarterly for feature releases.
Can I rollback an update?
Yes—use recovery USB with archived firmware image to restore.
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