Configuring Citrix Remote Session on zTC

Summary

Step-by-step instructions to install, configure and use Citrix Workspace on your zTC, including profile management, USB & audio redirection.

Prerequisites

• zTC with SnapOS ≥1.3
• Citrix Workspace app installed (via App Configurator or zMAN) :contentReference[oaicite:0]{index=0}
• StoreFront or Citrix Gateway URL and valid user credentials
• Any USB devices you wish to redirect (e.g. mass storage, HID peripherals)

Procedure

1. Launch Citrix Workspace
   • Start → Applications → Citrix Workspace
   • Accept license if prompted → click Add Account
2. Add Store
   • Enter your StoreFront/Gateway URL → Click Add
   • Enter credentials → select your Store → Login
3. Launch a Desktop or App
   • Double-click the desired published Desktop or Application icon to start your session
4. Profile from Management Software
   • Double-click the Citrix shortcut on the desktop if provisioned via zMAN

USB Redirection

• Launch your Citrix session → then connect any USB device you wish to redirect (excluding webcams) :contentReference[oaicite:1]{index=1}
• For USB webcams: connect first, then launch session; camera is auto-redirected

Audio Redirection

• Enabled by default; USB headsets override 3.5 mm jack. To use jack, unplug any USB audio device :contentReference[oaicite:2]{index=2}

Related Features

• App Configurator – to add/enable Citrix Workspace
• Certificate Installer – to trust Citrix server certs
• USB Device Redirection – for advanced VID/PID mapping

Troubleshooting

• Workspace won’t launch: ensure Citrix Workspace is enabled in App Configurator and device is rebooted
• No Store appears: verify network/DNS resolution of your StoreFront URL
• USB not redirected: confirm device class isn’t blocked under USB Configuration

FAQs

Can I save multiple StoreFront URLs?

Yes—after adding, each appears in the dropdown on the login screen.

How do I remove a saved Store?

Within Citrix Workspace Settings → Accounts → select Store → Remove.