Overview

Software in zMan Director provides software-related information for a selected managed zTC device.

Administrators can use this section to review software details collected from the zTC during registration and device communication.

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Software Information

The Software section may include details related to the software environment installed on the selected zTC device.

This information may help administrators review:

• Installed firmware version
• Device software state
• Operating system-related details
• Version information needed for support or troubleshooting

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Use Cases

Administrators may use the Software section to:

• Confirm the firmware or software version on a device
• Compare software versions across devices
• Support troubleshooting workflows
• Determine whether a device may need a firmware update
• Verify software details after provisioning or update operations

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Data Refresh Behavior

Software information is generally collected from the zTC device during registration or device communication.

Some information may only update after the device reconnects, reboots, or completes a synchronization with zMan Director.

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Notes

• Software information availability may vary depending on zTC firmware version and device connectivity.
• Some software details are collected during initial registration.
• If software information appears outdated, confirm that the device is online and communicating through zDM.
• Firmware update status and version changes may also be reviewed through Firmware Update, Tasks, and Event Logs.