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SnapOS
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- Citrix HDX + USB Headset (Call-Center Baseline)
- OS/Firmware Update & Rollback
- Power Management and Session State
- Wi-Fi Roaming & Link Change Mid-Session
- Kiosk / Assigned-Access Auto-Launch
- Barcode Scanner (HID) with Line-of-Business App
- Printing to Local USB & Network Printers
- USB Device Management – Block Storage
- Multi-Monitor & 4K Performance
- Microsoft AVD/RDP + Teams Optimized Video
- VMware Horizon + Smart Card / CAC Login
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zWAN
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- Firewall & Layer 7 Application Filtering
- VPN Site-to-Site Tunnel Setup & Connectivity (z40 to Cloud vGR)
- Intrusion Prevention System (IPS) / Intrusion Detection System (IDS) Testing
- DNS Filtering
- DDoS Protection & Logging
- MAC Address Filtering & Geo-fencing
- Application Control & Protocol Blocking
- Authentication & Access Control (zID)
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- WAN Link Failover & Load Balancing (ACI Mode)
- Dynamic Path Selection & Application-Aware Routing
- SaaS & Internet Breakout Validation
- QoS for Microsoft Teams (Datacenter vGR + Branch z40)
- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
- IP Routing & Static Route Steering (z40 Branch)
- VLAN & Layer-2 Bridging
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- IPsec Tunnel not Establishing
- SSL-VPN Tunnel not Establishing
- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
- NetBalancer gateways displaying Faulty/Inactive
- Packet Drop Issues
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zAccess
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StorTrends
VPN
Overview
VPN in zMan Director allows administrators to manage device-level VPN settings for selected zTC devices.
This workflow is used when a managed zTC device requires VPN configuration for secure network connectivity.
Device-Level VPN Management
VPN management is available from the device management workflow for selected zTC endpoints.
Administrators may use this feature to apply or manage VPN-related configuration for an individual device.
VPN Configuration
VPN configuration may be used when a zTC device needs to connect securely to a remote network or internal resource.
Depending on deployment configuration, VPN workflows may use files uploaded through Repository Management, such as OpenVPN configuration files.
OpenVPN Files
OpenVPN files can be uploaded through Repository Management and used in related deployment workflows.
OpenVPN configuration files typically use the following format:
.ovpn
These files may contain VPN connection settings, certificates, and other information required to establish a secure VPN connection.
Operational Considerations
Before applying VPN configuration, administrators should verify:
- The correct VPN file or configuration is available
- The zTC device is online
- The device is communicating through zDM
- The VPN configuration matches the intended network environment
- Applying VPN settings will not interrupt required management connectivity
Notes
- VPN behavior may vary depending on device firmware and deployment configuration.
- OpenVPN files must be uploaded before they can be used in related workflows.
- Incorrect VPN configuration may affect device connectivity.
- VPN settings should be tested on a limited number of devices before broad deployment.