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SnapOS
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- Citrix HDX + USB Headset (Call-Center Baseline)
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zWAN
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- Firewall & Layer 7 Application Filtering
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- Application Control & Protocol Blocking
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- WAN Link Failover & Load Balancing (ACI Mode)
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- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
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- IPsec Tunnel not Establishing
- SSL-VPN Tunnel not Establishing
- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
- NetBalancer gateways displaying Faulty/Inactive
- Packet Drop Issues
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zAccess
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StorTrends
SnapOS Devices & Endpoints
This article explains how to manually register a device running SnapOS with zMAN Director using an enrollment key.
Step 1: Generate an Enrollment Key in zMAN Director
- Log in to zMAN Director using your administrator credentials.
- In the left navigation menu, navigate to Server Configuration > Provisioning.
- Select the Manual Provisioning tab.
- Locate the Enrollment Keys section and click Generate Key.

- Enter the desired expiration time in the Expires In (hours) field.
- Optionally, enter a description to help identify the enrollment key.
- Click Generate.

Note: Enrollment keys can have a maximum expiration time of 48 hours. Copy the generated enrollment key for use during device registration.
Step 2: Open the Management Server Configurator on SnapOS
- On the device running SnapOS, click Start.
- Navigate to Applications > Management Server Configurator.

Step 3: Configure Manual Provisioning
- In the Management Server Configurator, select the Settings tab.
- Under Discovery Method, select Manual Configuration.
- Return to the Manual Provisioning page in zMAN Director.
- Under Configured zDM Servers, copy the Onboarding IP address.
- Enter the copied address into the zDM Server IP field on the SnapOS device.
- Copy the generated enrollment key from zMAN Director and paste it into the Enrollment key field.
- Click Apply.

When the device connects successfully, the configurator displays:
- Status: Connected
- Status Details: Connected to the configured zDM server IP address
Step 4: Verify Device Registration
- Return to zMAN Director.
- Navigate to Server Configuration > Provisioning.
- Select the Device tab.
- Locate the registered device and verify its State.

A successfully registered device displays REGISTERED in the State column.
Pending Device Approval
If the device displays a Pending status, select the device and click Approve to complete registration.
Note: The Manual Provisioning page shown in this guide indicates that manual provisioning automatically approves and registers devices. Approval is only necessary if the device actually appears in a Pending state.
Step 5: Locate the Registered Device
- In zMAN Director, navigate to Device Management > Groups.
- Select Ungrouped Device.
- Locate the newly registered device in the device list.

Step 6: Assign the Device to a Group
- In Device Management > Groups, create a device group if the desired group does not already exist.
- Open Ungrouped Device and locate the device you want to move.
- Click the Move icon on the right side of the device row.
- Select the destination group and complete the move.
- Verify that the device appears in the appropriate group.

Verify Successful Enrollment
Confirm the following:
- The Management Server Configurator displays Connected.
- The device appears as REGISTERED in zMAN Director.
- The device is listed under Device Management > Groups.
- The device has been assigned to the appropriate group, if required.
Your SnapOS device is now successfully registered and managed through zMAN Director.