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SnapOS
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- Citrix HDX + USB Headset (Call-Center Baseline)
- OS/Firmware Update & Rollback
- Power Management and Session State
- Wi-Fi Roaming & Link Change Mid-Session
- Kiosk / Assigned-Access Auto-Launch
- Barcode Scanner (HID) with Line-of-Business App
- Printing to Local USB & Network Printers
- USB Device Management – Block Storage
- Multi-Monitor & 4K Performance
- Microsoft AVD/RDP + Teams Optimized Video
- VMware Horizon + Smart Card / CAC Login
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zWAN
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- VPN Site-to-Site Tunnel Setup & Connectivity (z40 to Cloud vGR)
- Intrusion Prevention System (IPS) / Intrusion Detection System (IDS) Testing
- DNS Filtering
- DDoS Protection & Logging
- MAC Address Filtering & Geo-fencing
- Application Control & Protocol Blocking
- Authentication & Access Control (zID)
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- WAN Link Failover & Load Balancing (ACI Mode)
- Dynamic Path Selection & Application-Aware Routing
- SaaS & Internet Breakout Validation
- QoS for Microsoft Teams (Datacenter vGR + Branch z40)
- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
- IP Routing & Static Route Steering (z40 Branch)
- VLAN & Layer-2 Bridging
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- IPsec Tunnel not Establishing
- SSL-VPN Tunnel not Establishing
- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
- NetBalancer gateways displaying Faulty/Inactive
- Packet Drop Issues
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zAccess
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StorTrends
Event Logs
Overview
Event Logs in zMan Director provide a centralized view of system activity, administrative actions, device events, and operational messages.
Administrators can use Event Logs to review activity across managed zTC devices and zMan workflows, including device provisioning, task activity, configuration changes, firmware operations, and system events.

Event Log Information
The Event Logs page may display information such as:
- Event name
- Event source
- Severity
- Device or system reference
- Time of occurrence
- Event message or description
This information helps administrators identify what occurred, when it occurred, and whether further action is required.
Monitoring System Activity
Event Logs can be used to monitor activity related to:
- Device registration
- Provisioning
- Task execution
- Firmware updates
- Settings deployment
- Profile deployment
- Certificate deployment
- Power operations
- zDM communication events
Event Severity
Events may include different severity levels depending on the type of activity or issue reported.
Common severity categories may include:
- Informational events
- Warning events
- Error events
Error and warning events should be reviewed to determine whether device communication, deployment, or configuration issues require attention.
Troubleshooting
Administrators can use Event Logs when troubleshooting failed or incomplete operations.
For example, Event Logs may help identify:
- Failed task execution
- Device provisioning issues
- zDM communication errors
- Invalid device or configuration states
- Firmware update issues
- Certificate or settings deployment failures
Notes
- Event availability may vary depending on deployment configuration and enabled features.
- Event messages should be reviewed together with Tasks when troubleshooting device operations.
- Repeated warning or error events may indicate device connectivity, provisioning, or zDM communication issues.