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- Tunnel Failover (z40 ↔ vGR) — WAN00 (wired) primary, WAN03 (4G) & WAN04 (5G) backups
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- IPsec Tunnel not Establishing
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- Mobile Network Issues
- Management Tunnel does not Establish
- DNS not Resolving from Local Network Appliance
- DNS Resolution Issues in Tunnel Configuration
- DHCP Server not Leasing IP to LAN PC
- Debugging EC Events - Unknown Status Issue
- Trusted-MAC Geofencing Issues
- DNS Issues from DC LAN PC
- Troubleshooting LAN Connectivity to Internet via WAN, Remote Branch LAN, or Local Branch LAN
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zGuardian
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zAccess
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StorTrends
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Creating & Applying Profiles
Creating & Applying Profiles
Summary
Profiles encapsulate VDI connection configurations—Citrix Workspace, VMware Horizon, Microsoft RDP—and can be created once and assigned to individual zTCs or device groups for consistent deployments :contentReference[oaicite:0]{index=0}.
Prerequisites
- At least one Registered zTC device or group
- Connection details (server URL/IP, credentials, protocol-specific options)
Procedure
- Navigate to **Settings → Profiles → Create Profile**.
- Select the profile type (Citrix, VMware, RDP) and enter required fields (e.g., StoreFront URL, Horizon Connection Server, RDP server address).
- Configure advanced options such as USB redirection, multi-monitor, audio settings, and custom launch parameters.
- Click **Save**; the new profile appears in the list.
- To apply, select one or more devices/groups, click **Actions → Assign Profile**, and choose the desired profile :contentReference[oaicite:1]{index=1}.
Cloning & Versioning
- Use the **Clone** button next to any existing profile to duplicate its settings for rapid variant creation.
- Profiles support simple version comments; update descriptions to track changes over time.
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