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Monitoring Endpoints

Administrator can navigate to Endpoints tab for managing all types of endpoints by clicking on the respective tab on zPortal Controller Management Console.

Once navigated the Endpoints tab will be displayed with blue background color reflecting it as the active tab.

The Endpoints tab provides the following device management options to administrator:

    • Devices List, Viewing, Searching and Sorting
      • Display Device Details: Detailed information of single device and list view of all the devices
      • Viewing and Modifying Endpoints tab display
      • Group View and Pagination
      • Device Page Refresh
      • Column based sorting the registered devices
      • Searching specific device(s)
    • View detailed information of single device
    • Device Configurations
      • Using Default Settings
    • Using Device Group Settings: Device Grouping using Group Management
      • Using Device Settings of specific device
    • Assigning Connection Profile to devices (Single or Multiple)
    • Enabling / Disabling the devices (Single or Multiple)
    • Retrieving device logs
    • Deleting the devices (Single or Multiple)
    • Device Power Operations
      • Reboot
      • Shutdown
      • Power On

The below section will cover all above Device Management options in details

Device Details, Viewing, Sorting, and Searching

Navigating to the Endpoints tab displays the lists of the devices and button Default Settings, Group Management and Group View.

Information Displayed

The following information is displayed for each of registered devices in respective columns:

    • Name/ Username
      • Name: Showing the current display name of the device. Default name of device is created by appending the MAC address of the device to text ‘zTC’ e.g. zTC-40:e2:30: ec:de:71.
        The name of device is configurable and can be changed from Device Settings dialog.
      • Username: Username of currently logged-in user from the listed device.
    • Model: Displaying the type of registered device based on the system on which zPortal Client (zPortal client software) is running. The possible values (based on supported endpoints) could be
      • SC03150T
      • Windows Client
      • Linux Client
    • IP Address: Network IP address of registered device (as provided by ISP).
      • In case of LAN based configurations, the Network IP address and local IP address both appears as same
      • In case of WAN or internet configurations the network IP address can defer with the local IP address
    • MAC Address: MAC address of the registered device
    • Status: Status column provides the status of the device, which can have following possible values
      • Active: Devices with running desktop or application sessions (Color: Green)
      • Idle: Devices with no desktop or application sessions but in actively communicating with Controller (Color: Yellow)
      • Offline: Devices not sending heartbeats to controller and not connected with controller (Color: Grey)
      • Disabled: Device is disabled from zPortal Controller Management console and connected zPortal Controller
      • Enabled: A disconnected device which was disabled before, is enabled from zPortal Controller Management console. -> Devices will be moved to Idle status
      • Shutting Down: Device shutdown power operation has been initiated from zPortal Controller Management Console
      • Rebooting: A powered on (connected) device has been rebooted from zPortal Controller Management Console
      • Powering On: Device power-on operation has been initiated from Controller. It will be shown in status. The status is intermediate and will be changed after some time, once the device is up and connected with controller.
    • Last Seen: Last seen information reflects the duration when the device has last contacted the server.
    • Profile: Current assigned profile on the device is displayed under the Connection Profile column.
      The new connection profile can be assigned from Device Settings dialog or from Assign Connection Profile dialog.
    • Group: Displaying the current group name to which device belongs

Viewing and Modifying Endpoints Tab Display Pattern

Default View, Pagination and Configuring number of devices to be displayed

By default, the devices are displayed in a list and the number of devices to be displayed will be adjusted according to current display settings of the system for supporting best UI navigation of devices.

This mechanism of displaying limited number of devices per page also helps in minimizing the load on zPortal Controller Service of fetching information of more devices than needed on single page, thus also recommended for easy viewing and minimizing load on zPortal Controller Service.

With the default view administrator will be able to see devices are being distributed in different pages and for easy navigation to different pages the pagination controls i.e. page number or right and left arrow navigation buttons are provided.

Clicking on arrow buttons will navigate to the different pages in a sequential manner and using the page number buttons, easy switching to desired page is possible.

As already explained by default the number of devices displayed on page will be adjusted to best fit the window size and the numbers will also be displayed at the bottom suggesting how many devices are currently being displayed e.g. Viewing 1 – 7 of 40.

Administrator can also opt to change the default view and configure the number of devices to be displayed per page i.e. using Show dropdown option at the bottom of Endpoints page. Administrator can choose to display 15, 30, 50, 75, 100, 125, 150 devices per page and the Endpoints page then be displayed according with vertical scroll bar.

Sorting Devices

Devices can be sorted by clicking on the column header and the device will be arranged in alphabetical order as per the respective column e.g. devices can be sorted based on Name, IP address, Connection status or Connection profile values.

Re-clicking on the column header will arrange the device in descending order.

Default Sorting Mechanism

By default, devices will be sorted by Connection Status only which means all Active devices will appear first and will be sorted alphabetically.

Searching Devices

If administrator is willing to locate a specific device, then Search options can be used. To search a specific device:

  • Type any appropriate string and press ‘Enter’ to display the related search results e.g. for searching devices with IP 1192.168.1.x, administrator can search with ‘192.168.1.’ text, refer the below screenshot for reference

Clearing the Search

To clear the search, administrator can:

    • Click on Clear Search icon (x) displayed inside the search box
      OR
    • Click on Refresh button to invoke manual refresh to load Device page
      OR
    • Click on Endpoints tab to re-load the Endpoints page
Note:

Search is not implemented on Connection profile thus devices can’t be searched based on assigned profiles

Refreshing Endpoints Page

Clicking on Refresh button provided on Endpoints page will invoke manual refresh operation and the Endpoints page will be re-loaded with fetching latest details from zPortal Controller Services.

Refresh operation will erase all past UI actions i.e. sorting, searching, selections.

Change View

With zPortal Controller, devices can be kept in distinct groups for ease of management and from Management Console administrator will be able to change the default device list view to group view by clicking on Group View button.

In Group, groups will be displayed in collapsed and clicking on any group will start displaying devices belong to the group.

View Device Details

Device name is also a clickable link can be used to open Device Detail dialog consists of detailed information about the selected device.

Click on the device name (works as a link) to open the Device Details dialog which has Device Settings button to open Device Setting dialog for the selected device and displays the following information:

PropertyPurposePossible ValuesIs Configurable
Device NameDisplay name of the deviceBy default, generated by the zPortal Controller as – zOS+ ‘MAC Address’
Admin can configure the name for device as per his choice with Maximum character limit of 100
Yes
MAC AddressMAC Address of deviceMAC AddressNo
Device IP AddressIP Address of deviceIP AddressNo
Network IP AddressIP Address of Network where device is locatedAs provisioned by ISP or in case of LAN environment same as Device IP AddressNo
Serial No.The serial number of devicee.g. XYZ45024No
Model No.Model number of devicee.g SC03150TNo
Hardware VersionDetails of the hardware of the devicee.g. ETC00XC0480No
Software VersionSoftware version running on the devicee.g. 1.0.176706No
LanguageThe language currently set on the devicee.g. EnglishNo
Registered OnThe time on which device was registered with AmZetta zPortal Controller Servicee.g. 25-Jun-2015 05:20:56 PMNo
Last SeenThe time on which last time controller has made communication with devicee.g. 25-Jun-2015 05:23:56 PMNo
StatusStatus of the deviceActive: Device with running session
Offline: Device not communicating with controller
Idle: Devices connected with controller but does not have any desktop or app sessions
No
Connection StatusConnection Status of deviceReachable: Device is communicating with Controller Unreachable: Device is not in connection with Controller Connecting: Checking the status of the deviceNo
Connection ProfileAssigned connection profile to the device. User will be getting the remote sessions as per the assigned connection profileDefault Profile: The system generated default profile, assigned to devices by default User assigned profilesYes

Device Configurations

Endpoints page can be used to update the devices configurations. Devices can be configured by using three layers of settings:

    • Default Settings
    • Group Settings
    • Device Settings

Effective Configurations on Devices

As mentioned in the above section that device configurations can be done using three layers of settings i.e. Default Settings, Group Settings and Device Settings.

How can the effective settings be derived?

The effective settings on a device are determined by the priorities of the different layers of configurations. The priorities are as follows:

Device Settings (Highest) > Group Settings (Medium) > Default Settings (Lowest)

Let us try to understand this by few examples:

    • Example #1: Volume settings are configured in the following manner:
      Default Settings: 100
    • Group Settings: 61
    • Device Settings: 50

Now effective volume settings on device will be 50 as Device Settings are having highest priority.

Example #2: Volume settings are configured in the following manner:

    • Default Settings: 100
    • Group Settings: Inherit = 100
    • Device Settings: 50

Now effective volume settings on device will be 50 as Device Settings are having highest priority.

Example #3: Volume settings are configured in the following manner:

    • Default Settings: 70
    • Group Settings: Inherit = Inherit
    • Device Settings: Inherit

Now effective volume settings on device will be 70 as Device Settings are being inherited from Group Settings and group volume setting is eventually inheriting the volume settings from Default Settings. Thus, device will inherit the volume settings as 70.

Example #4: The table below consists of more examples:

Configuration AttributeDefault SettingsGroup SettingsDevice SettingsEffective Settings on Device
USB Redirection DriverBuilt-inInheritInheritBuilt-in
USB Redirection DriverEnhancedBuilt-inInheritBuilt-in
USB Redirection DriverEnhancedBuilt-inEnhancedEnhanced
Desktop ModeKIOSKKIOSKSet Manually – DesktopDesktop
Desktop ModeKIOSKInheritSet Manually – KIOSKKIOSK
Desktop ModeDesktopKIOSKInheritKIOSK

Default Configuration on Devices with zPortal Controller

The table below specifies the available configuration on newly registered devices on a fresh zPortal Controller which means all configurations in Default Settings and individual Device Settings are kept as default.

Configuration AttributeDefault SettingsGroup SettingsDevice SettingsImplemented Configuration
Screen ResolutionNative (Not Used)NANative (Best Resolution on device side)Native
Volume100InheritInherit100
USB Redirection DriverBuilt-inInheritInheritBuilt-in (inherited)
LanguageNativeInheritNativeNative (En-US)
Banner ImageDefaultNANADefault
Connection ProfileDefaultInheritInheritDefault Profile
Auto Update ClientDisabledInheritInheritDisabled
Login Settings (Auto Login)DisabledInheritInheritDisabled
UI ControlsShow: All except Remember Me

Password Protect: None

InheritInheritShow: All except Remember Me

Password Protect: None

Desktop MoeSC03150T – KIOSKInheritInheritKIOSK
Linux Client – KIOSKInheritInheritKIOSK
Windows Client – DesktopInheritInheritDesktop
Advanced SettingsSession Shell – DisabledUser SettingAs per current user settings
Remote Control – DisabledUser SettingAs per current user settings

Please contact support team at [email protected] for any further queries or issues.
The below section will brief details about what are the configurations available in Default Settings, Group Settings or Device Settings.

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