Power Operations & De-registration

Summary

Control device power states remotely and remove devices from management when decommissioning or reassigning hardware :contentReference[oaicite:8]{index=8}.

Available Power Actions

• Shutdown – remote power off; requires physical power-on to bring back online
• Reboot – remote restart while preserving configuration
• Suspend – enter low-power state; Wake-on-LAN or USB must be enabled via device settings
• Factory Reset – wipes local configuration; device will re-register and appear under “Pending Registration”

Performing Actions

1. Select one or multiple devices from the **zTC Clients** list.
2. Click **Actions → Power Operations** → choose the desired action.
3. Confirm in the dialog; monitor task status under **Tasks**.

De-registration

1. From **zTC Clients**, select device(s) to remove.
2. Click **Actions → De-register**; confirm removal.
3. De-registered devices move back to **Unassigned** after they next check in (if still online) :contentReference[oaicite:9]{index=9}.

Troubleshooting

• If a power action fails, ensure the device is online and reachable via zDM.
• If a factory reset doesn’t complete, use the recovery USB to manually reset firmware.